Dear customer please, take care when trying your POUCH-POUCH flat makeup bag. Any returns that do not meet our Terms of Service will not be accepted.Item must be returned undamaged, sell-able condition, free from stains, odors, with tag attached and the original packaging included.
We inform you that, return costs are not covered by us & are not refundable.
If you decide to send back our product, we suggest using your local post office for the best service and tracking ID.
You have the rights to withdraw from agreement within 14 days.We suggest return the item without unreasonable delay not later than 14 days.
To initiate a return, you must fill out form Right of Withdrawal found "HERE"
If your item has been received and is approved, we will initiate refund as soon as possible but not later than within 5 - 7 business.